Support for your TV

Frequently Asked Questions

IPTV stands for “Internet Protocol Television.” It provides users with a range of interactive services, including digital television, by using a new technology that combines broadband cable networks, Internet, multimedia and communications.

IPTV provides services in different forms. In addition to television programs, users can also use IPTV for Internet activities.

IPTV is also interactive. It gives users the freedom to choose any television program they want.

Finally, IPTV lends flexibility to transmission. It allows users to select picture quality based on actual network conditions so they can control the bandwidth in an intelligent way.

You will need to purchase the IPTV box.
Yes. Our IPTV box is based on open source Android OS which allows users to customize it at will.

If your terminal device fails to connect, you can resolve the issue by following these steps:

  1. 1. Go to Settings -> Other Settings-> More Settings -> Ethernet -> change Off to On.
  2. (Please note that you only have a Connection Fail issue if the status is off. If the status is on, there is no issue.)
  3. 2. Test MKTV. It should now be working.

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