called for set up this morning, Daniel, Id 281, who helped me a lot, very patient and professional, helped me... read morecalled for set up this morning, Daniel, Id 281, who helped me a lot, very patient and professional, helped me step by step, solved the problem. Thanks to him now my internet is woking, speed is great. read less

Thank you Midge for all your help. You made it easy and not stressful!

Thank you very much Van Ramos for excellent customer service!

Ace Ela helped me with set up of modem and router.... read moreThank you very much Van Ramos for excellent customer service!

Ace Ela helped me with set up of modem and router. He explained everything using simply language. Thank you! read less

good service for opening account. Ann is very nice to talk to.

I had a very good experience with Christine on the phone to set up my internet.

The instructions in the website... read moreI had a very good experience with Christine on the phone to set up my internet.

The instructions in the website were not correct. and Christine helped to set up with a high professionalism. Thank you! read less

Madame Sherine Hassan était très bonne avec nous et on la remercie beaucoup de sa effort et de son beau... read moreMadame Sherine Hassan était très bonne avec nous et on la remercie beaucoup de sa effort et de son beau travail avec nous read less

Nikki San helped me setting up real quick

Dealing with Chrisse Ramos (and earlier with Gabriel) was a smooth process over the phone. There was a bit of... read moreDealing with Chrisse Ramos (and earlier with Gabriel) was a smooth process over the phone. There was a bit of a wait till the Shaw installer arrived to do the hookup, due to their busy schedule but he was also very capable. I chose the 1 year plan with one month free (25mb download). So far the speed / connection is good. read less

A wonderful worker who’s name is Dov was my hero he was calm and patient. He took us through everything... read moreA wonderful worker who’s name is Dov was my hero he was calm and patient. He took us through everything and made sure that everything was good and he deserves more than five stars. Dov you are our hero. read less

I've been with Altima Telecom for more than 3 years, and I would like to give 5 star on... read moreI've been with Altima Telecom for more than 3 years, and I would like to give 5 star on the customer service. I really appreciate the professional support from Sharon Kou, who was responsible efficient and patient! Her extention number is 726, it's so nice to talk to her! read less

I had a good experience with Rose on the phone to set up service. At least you get to speak... read moreI had a good experience with Rose on the phone to set up service. At least you get to speak with a human very quickly and she was helpful to explain the options. Just want to leave SHAW and hopefully this works out! Prices are much better read less

Gabby from Altima Telecom was wonderful. She explained everything very thoroughly, was very patient and even after I was connected... read moreGabby from Altima Telecom was wonderful. She explained everything very thoroughly, was very patient and even after I was connected she gave me a follow up call to make sure that everything is fine. Great customer service much more than I was expecting. Will definitely recommend others to join this company read less

Rose from Altima Telecom is very helpful, professional, and friendly. She clearly explains the details and double-check all the information... read moreRose from Altima Telecom is very helpful, professional, and friendly. She clearly explains the details and double-check all the information with the client. read less

Rose with Altima Telecom was very informative and helpful. She answered all of my questions in a polite and professional... read moreRose with Altima Telecom was very informative and helpful. She answered all of my questions in a polite and professional manner. The value for the internet package was better than any of the competitors and they seem very responsive to their customers. I highly recommend giving them a try. read less

Thank you very much Van Ramos for excellent customer service!

Nikki was very helpful in helping me set up my service! She was very friendly and extremely polite, and... read moreNikki was very helpful in helping me set up my service! She was very friendly and extremely polite, and made me feel that I was being looked after. Everything I could expect from customer service! 🙂 read less