Access and Manage Your Account

Your Altima Telecom online account provides easy access to manage your products, services, bills, payments and much more.

Getting Started

• Log in to your online account. Your username is typically the email address you provided when you signed up for your Altima Telecom services.
• If you don’t remember your password, you can easily reset it. Your Account ID can be found on your bill.

My Account

Once you’re logged in to your online account, you’ll note there are three sections that you can view and manage:

• My Profile

  In this section, you can view and confirm your contact information. You can easily update your contact phone number, language preference and account password.

• My My Service

  This section allows you to view your current active services. You can easily subscribe to new services, and submit a moving request.

• My Bill

  In this section, you can view your current account balance, billing history dating back to your last 12 bills, and a record of payments and refunds made to your account.

You can access and manage your account.