1. HOW TO ENTER To enter the Contest, share a photo with your favorite item from our sanitizing package to yourFacebook profile, tag @Altima.Telecom and use hashtag #altima telecom contest to win one of ourgrand prizes by the time of 11:59 pm EST on December 31st, 2021. Follow Altima Telecom and like the contest post […]

There are a few reasons why your Internet connection may be intermittent. Below, you’ll find some valuable tips and tricks that will resolve this problem. What you need to know When your wired Internet connection is intermittent and drops off frequently, try the following: Restarting your modem, router (if you have one) and computer establishes […]

When your Internet speed does not appear as fast as you would like, you can test it to ensure your Internet connection is working properly. Test your speed If you would like to accurately test your Internet speed when you find it slow, do the following: Using a wired Internet connection, launch your Web browser. Navigate to www.speedtest.net […]

When you cannot establish a wired Internet connection, you can try the following: Inspect and restart your devices When you cannot browse the Web while using a wired Internet connection, rebooting your modem, router (if you have one) and computer will often correct the problem. Inspect all cables running to and from your modem, router (if you […]

Your Altima Telecom online account provides easy access to manage your products, services, bills, payments and much more. Getting Started Log in to your online account. Your username is typically the email address you provided when you signed up for your Altima Telecom services. If you don’t remember your password, you can easily reset it. […]

For your convenience, we have set up multiple ways to pay your bill: Altima Telecom Online Account You can easily pay your bill online by a credit card (Visa or Mastercard), you can also use PayPal as a payment method. We accept payments from all banking institutions in Canada, including the most common institutions as […]

As a last resort, you can reset your home gateway device to its original factory settings when all other Internet troubleshooting has been exhausted. Resetting your modem to its factory settings will erase all customized information such as Wi-Fi network names and passwords. To reset your ZTE H268A Home Gateway to its original factory settings, […]

To connect to your home Wi-FiTM network using Mac OS X, do the following: From the right side of the top taskbar, click the Wi-Fi icon.NOTE: This icon is typically located next to the Volume icon. If Turn Wi-Fi On is displayed, click on it. If not, skip to the next step. From the list of available Wi-Fi networks, select the network […]